Support

Report a Problem

We use an open online support system. Posting your question can help others with the same issue. If your problem is a common one, chances are someone has posted it already. Our support site will try to find matching questions and answers to save you having to create a new topic. If you have a problem with your product key, our online store or for some other reason you do not wish to post in a public forum, click on the Post it privately option below.

Direct customer support is only available in English.


Guides

Find out how to get the best scores and download our free technical guides.

Downloads

Download the latest versions of our free Basic Edition benchmarks.

Approved drivers

You must use Futuremark approved drivers to get a valid 3DMark score.

Benchmark rules

See how we ensure that Futuremark benchmark results are fair and honest.