PCMark Vantage Support

PCMark Vantage FAQ

  • Is PCMark Vantage compatible with Windows 8?

    PCMark Vantage build 1.2.0 and later is compatible with Windows 8, with some limitations. PCMark Vantage TV and Movies suite uses the MPEG2 codec. As DVD playback functionality (and MPEG 2 codec) is not included in Windows 8 by default, we recommend using PCMark 7 for benchmarking Windows 8 systems. Latest version of PCMark Vantage is available for download on the PCMark Vantage Downloads page.

  • Is there a way to get the missing DVD playback functionality to Windows 8?

    Yes, you can purchase Windows 8 Media Center Pack from Microsoft that adds this functionality to Windows 8 and allows PCMark Vantage TV and Movies suite to function on Windows 8.

  • Can't I just install a MPEG2 codec?

    PCMark Vantage is validated to work only with Microsoft MPEG2 codec and the only officially supported way of installing this codec to Windows 8 is through Microsoft Media Center Pack. You are free to tinker away and see if any other method can get the same results but such methods are officially unsupported.

  • Is PCMark Vantage compatible with Windows 7?

    PCMark Vantage build 1.0.1 and later is compatible with Windows 7, so please ensure that you have this build installed when benchmarking on Windows 7 systems. Latest version of PCMark Vantage is available for download on the PCMark Vantage Downloads page.

  • Do you have any guidelines or documentation available on how to best take advantage of PCMark Vantage in a professional testing environment?

    The PCMark Vantage Reviewer's Guide and White Paper provide detailed information on how to best take advantage of PCMark Vantage's test suites. As a general rule, we recommend that IT professionals and reviewers run the full set of test suites (PCMark Suite as well as all the individual suites) to be able to get a broad picture of a PC's performance. Both documents can be downloaded from PCMark Vantage's product page.

  • Why my Memories/TV and Movies Score is so low even though I can process images/watch HD video very well with my computer using 3rd party applications?

    PCMark Vantage is designed to measure your Microsoft(r) Windows Vista performance in those and other common usages, not how well some 3rd party applications perform. PCMark Vantage uses applications and features that ship with Windows Vista, those applications and features depend on which version of Windows Vista you have bought. For example, Microsoft(r) Windows Vista Home Premium and Ultimate have features that have a great effect on Memories and TV and Movies Score.

  • I'm unable to run the TV and Movies suite in PCMark Vantage and receive an error message: The following set cannot be run due to not having Microsoft MPEG-2 Video Decoder installed: Video Playback MPEG-2 HDTV, Video playback - MPEG Blu-ray The following set cannot be run due to not having Microsoft MPEG-1/DD Audio Decoder installed: Video Playback MPEG-2 HDTV, Video playback - MPEG Blu-ray

    To run the TV and Movies Suite you need to have either Windows Vista Ultimate, Home Premium or Enterprise installed. The suite requires the Windows Media Center and its Microsoft's MPEG-2 decoder to be available on the system. If you have Windows Vista Home Basic or Windows Vista Business installed on your system, you unfortunately won't be able to run the TV and Movies suite before upgrading to Windows Vista Home Premium, Ultimate or Entreprise.

  • Previous PCMark versions have been free and now I have to pay to run PCMark Vantage! Why have you changed your pricing?

    While there is a paid Advanced Edition with additional features, you no longer need to buy PCMark Vantage to run it more than once. Previous Trial edition is discontinued and with PCMark Vantage 1.0.4, a free Basic Edition is available. The Basic Edition will allow unlimited number of runs and will deliver a PCMark Vantage score through Futuremark online services.

  • Why does PCMark Vantage require Windows Vista in order to run? I have a completely good system running Windows XP and I'd like to run the benchmark on it.

    Windows Vista introduces many innovative new technologies which are not available in Windows XP, so any software application which takes advantage of these features will require the new operating system in order to run. We recommend using PCMark05 for benchmarking systems running Windows XP.

  • The benchmark hangs indefinitely during startup, so I’m totally unable to run it. How can this be corrected?

    This issue has been fixed in the latest benchmark build. Please verify that you have the latest version installed and update if necessary.