How to report a problem

  • Before posting, make sure your OS and video drivers are up to date, that you are using the latest version of the benchmark, and that you have the latest SystemInfo installed.
  • Please include your system specs and other relevant details in your post.
  • If you have a problem with your product key or our online store use the Send Privately option.


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Download the latest versions of our free Basic Edition benchmarks.

Approved drivers

You must use Futuremark approved drivers to get a valid 3DMark score.

Benchmark rules

See how we ensure that Futuremark benchmark results are fair and honest.